Telephone Operator Support Services l KCVA | Base plus four (4) option years

The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision, management, and other resources necessary to perform on?site telephone operator and telecommunications support services as described herein. See attachment 36C25526Q0654_RFQ Final for more details. See Amendment 1 "36C25526Q0654 0001_Amendment 1_Q and A_Final" to address Questions and Answers to Original Solicitation.