Terms of Service

TenderTracker UK ("TenderTracker", "we", "our", "us") is operated by Simon Carroll, trading as TenderTracker UK.

You can reach us at [email protected].

These terms form a binding agreement between you and us. By creating an account, or by using the service, you confirm that you accept them. If you do not accept them, do not use the service.

These terms are versioned. This is version 2.0, effective 10 October 2026. We record which version you accepted and when. The previous version remains available at /terms/v1.

TenderTracker is a search engine for UK public sector contract notices. We aggregate published data from the Find a Tender Service and Contracts Finder so businesses can find relevant opportunities. The service includes contract search, email alerts, saved searches, bookmarks, buyer and supplier profiles, and (where enabled) AI analysis of a contract notice.

We are independent. We are not affiliated with, endorsed by, or acting on behalf of any UK government department, contracting authority, or the operators of Find a Tender or Contracts Finder.

The service is provided for use by businesses and other organisations in the course of their trade or profession. It is not intended for consumers, and by using it you confirm that you are acting for purposes relating to your trade, business, craft or profession.

You must be at least 18 years old and legally able to enter into this agreement on behalf of yourself or the organisation you represent.

To use most features you need an account. You agree to:

• Provide accurate and complete registration information
• Keep your account credentials secure and confidential
• Tell us promptly if you believe your account has been accessed without your permission
• Accept responsibility for everything done under your account

One account is for one person. Accounts must not be shared, transferred or sold.

TenderTracker is currently free to use with a registered account. We do not ask for payment details and nothing can be charged to you by accident.

We may introduce paid plans in future. If we do, any paid feature will be clearly marked as such, and you will never be charged without first choosing a paid plan and entering payment details. Features you use free today may become paid in future; we will give you at least 30 days’ notice by email before that happens to a feature you are actively using.

You agree not to:

• Use automated systems to scrape, crawl or extract data at scale, other than through an API we provide for that purpose and within its documented limits
• Share your account credentials, or let anyone else use your account
• Resell, sublicense or redistribute the service or bulk data from it without our written permission
• Interfere with, overload, or disrupt the service or its infrastructure
• Circumvent access restrictions, rate limits, or security measures
• Use the service to send unsolicited marketing, or to build a marketing list of individuals
• Reverse engineer or attempt to derive the source code of the service
• Use the service for any unlawful purpose, or in breach of any applicable sanctions or export controls

We operate rate limits and bot protection. Repeatedly tripping them is itself a breach of this clause.

Contract notice data on TenderTracker originates from UK public sector sources and is generally made available under the Open Government Licence v3.0. That licence governs your use of the underlying public data and contains its own attribution requirement. Nothing in these terms restricts rights you have under that licence in respect of the underlying public data.

We sync regularly with official sources, but we do not guarantee that any information on TenderTracker is accurate, complete, current, or free from error. Source systems change notices, publish late, and occasionally publish incorrect data, and our own processing can introduce error.

Always verify a contract notice directly with the relevant contracting authority before making any business decision, and before relying on any deadline. Nothing on TenderTracker is legal, financial, procurement or other professional advice.

Where AI analysis of a contract notice is available to you, it is generated automatically by a third-party large language model from the published notice text. It is provided as a convenience only.

AI output can be wrong, incomplete, or misleading, including in ways that are not obvious. It is not advice, it is not a substitute for reading the notice and its documents, and you must not rely on it when deciding whether or how to bid. We are not liable for any decision you make on the basis of AI output.

The TenderTracker service — including its software, design, branding, database structure, aggregated and derived data, buyer and supplier profiles, and written content, but excluding the underlying public contract data — is owned by us or our licensors and is protected by copyright, database right and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the service for your own internal business purposes, in accordance with these terms. All other rights are reserved.

You keep ownership of the content you put into TenderTracker — your saved searches, alert criteria, bookmarks and notes. You grant us a licence to host, store, copy and process that content only so far as is necessary to operate the service for you (for example, to run your alert against new notices and email you the results).

That licence ends when you delete the content or your account, except for backups that expire on their normal cycle.

The service is provided on an as-is, as-available basis. We may change, add, suspend or discontinue any feature at any time. We aim to give notice of material changes, but we do not guarantee any level of availability, and we may take the service down for maintenance.

You may stop using the service at any time, and you may delete your account from your account settings. Deleting your account permanently removes your account record, alerts, saved searches and bookmarks.

We may suspend or terminate your account if you breach these terms, if we reasonably suspect fraud or abuse, or if we are required to by law. Where it is reasonable to do so, we will tell you why and give you an opportunity to put it right.

We may also discontinue the service as a whole. If we do, we will give you at least 30 days’ notice by email so you can export your data.

To the fullest extent permitted by law, the service is provided without warranties or conditions of any kind, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, timely, secure, or error-free.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that, and because the service is provided free of charge:

• We are not liable for loss of profit, loss of business, loss of anticipated savings, loss of opportunity (including any lost tender or bid), loss of goodwill, or loss or corruption of data, whether direct or indirect
• We are not liable for any indirect, special, incidental, consequential or punitive loss
• Our total aggregate liability to you arising out of or in connection with the service and these terms is limited to the greater of (a) the total amount you have paid us in the 12 months before the claim arose, and (b) £100

This clause reflects the allocation of risk between us, taking into account that the service is provided free of charge and that the underlying data comes from third-party public sources we do not control.

You agree to indemnify us against any claim, loss, liability or cost (including reasonable legal fees) arising from your breach of these terms, your misuse of the service, or your infringement of any third party’s rights through your use of the service.

You may not assign, transfer or sub-contract any of your rights or obligations under these terms without our prior written consent.

We may assign, transfer or novate our rights and obligations under these terms, in whole or in part, to any group company or to a third party in connection with a merger, acquisition, corporate reorganisation, incorporation of the business into a company, or sale of all or part of our assets or business. We will notify you if that happens, for example by email or by a notice on the site. Your rights under these terms will not be reduced as a result of such a transfer, and how any personal data is handled in that situation is set out in our Privacy Policy. If you do not wish to continue with the new provider, you may delete your account at any time.

We may change these terms. When we do, we will publish the new version here with a new version number and effective date.

For changes that materially affect your rights or obligations, we will give you at least 30 days’ notice by email to the address on your account, or by a prominent notice in the service, before they take effect. Continuing to use the service after the effective date means you accept the new version. If you do not accept it, stop using the service and delete your account before that date.

The service links to third-party websites, including official government portals and contracting authority sites, and relies on third-party providers listed in our Privacy Policy. We are not responsible for the content, availability or practices of any third-party site or service.

These terms, together with the Privacy Policy, are the entire agreement between us about the service and replace any earlier agreement or understanding.

If any clause is found to be unenforceable, the rest continues to apply. If we do not enforce a right straight away, we do not lose it. Nothing in these terms creates a partnership, agency or employment relationship between us.

A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its clauses.

These terms and any dispute arising out of or in connection with them or the service (including non-contractual disputes) are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms: [email protected]. Questions about your personal data: [email protected].